SUPPORT

privacy policy (Sept 2020)

This policy describes how we collect and use your personal data during your use of this website (www.beth-barnett.com).

 

Who is using your personal data?

Beth Barnett is the “data controller” for the information that we collect when you visit the website. This means I decide how to use it and am responsible for looking after it in accordance with GDPR. 

 

Glossary

Where we refer in this policy to your “personal data”, we mean any recorded information that is about you and from which you can be identified. It does not include data where your identity has been removed (anonymous data). Where we refer to the “processing” of your personal data, we mean anything that we do with that information, including collection, use, storage, disclosure, deletion or retention.

 

What type of information do you collect? 

We receive, collect and store any information you enter on our website or provide us in any other way, including the following: name, email, password, communications; payment details (including credit card information); comments; feedback; product reviews; recommendations; and personal profile. 

 

If you have consented to our use of cookies, we may automatically collect, store and use the following categories of data when you browse and search the site:

  • technical information, for example, the type of device (and its unique device identifier) you use to access our site, the Internet protocol (IP) address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, mobile network information and platform; 

  • information about your visit to our site including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), pages you viewed, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

 

We do not knowingly collect or solicit personal information from children under the age of 13. If you are between the age of 13 to 18, you warrant and represent that you have already obtained consent from a parent or guardian to use the Platform and to the Privacy Policy.

 

How do you collect information?
This information is either collected automatically (IP address, browsing times etc), or we obtain this data directly from you when you order goods or services and when you sign up for our services or marketing. 

 

Why do you collect information?
We collect such Non-personal and Personal Information for the following purposes:

  • processing and implementing your purchase orders and related payment instructions;

  • offering, selling and distributing related products and services; 

  • marketing to you, personalising our goods and services to you, associating other data with you, analysing other data we collect, identifying other potential customers;

  • developing new goods and services;

  • to create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  • to comply with any applicable laws and regulations.

 

How do you store, use, share and disclose your site visitors' personal information?

We do not sell, trade, or rent personal identification information to third parties.


Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

If you sign up to the newsletter, your contact details will be stored with MailChimp, which we use to send all promotional emails. MailChimp is based in the United States and is Privacy Shield certified, see their privacy policy here.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Retention of Personal Data 

We will retain your personal data for as long as is necessary to fulfil the original or directly related purpose for which it was collected, unless we are required to retain the personal data to satisfy any applicable legal or contractual obligations and erasure of personal data from our records will be done in accordance with specified timelines and procedures having regard to the applicable requirements.

 

How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or postal mail.

 

Privacy policy updates

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. This policy was last updated on 17 September 2020. 

 

Get in touch
If you would like to: access, correct, amend or delete any personal information we have about you, you can email us at info@beth-barnett.com.